志愿者必备大运关键词 1、组织机构
Organizations International University Sports Federation (FISU) 世界大学生运动联合会 Universiade SHENZHEN 2011 2011年深圳世界大学生运动会
Executive Office for the XXVI Summer Universiade 大运会组委会执行局 2、场馆Venues
Shenzhenwan Sports Center 深圳湾体育中心 Shenzhen Gymnasium 深圳体育馆 Shenzhen Stadium 深圳体育场 Shenzhen Natatorium 深圳游泳跳水馆
Shenzhen Sports Training Center Gymnasium 深圳市体工队训练馆 Longgang International Bike Course 龙岗国际自行车赛场 Luohu Gymnasium 罗湖体育馆 Bao'an Gymnasium 宝安体育馆
Nanshan District Cultural & Sports Center南山区文体中心 Xili Sports Center 西丽体育中心
Shenzhen University Gymnasium 深圳大学体育馆 3、比赛项目
GamesAthletics 田径 Basketball 篮球 Fencing 击剑 Football 足球 Gymnastics 体操 Judo柔道 Swimming 游泳 Diving 跳水 Water Polo 水球 Table Tennis乒乓球 Tennis 网球 Volleyball 排球 4、人员
Participants Athlete 运动员 Coach教练 Team Leader领队
Technical Delegate 技术代表 Referee裁判员
Chief Referee裁判长 Volunteer志愿者 Spectator观众
Media / Journalist媒体/记者 Medical Staff 医疗卫生人员 Security Personnel 安保人员 5、赛中
During the GameAthletes' Lounge运动员休息室 Doping Control 兴奋剂检测 Eligibility 参赛条件
Disqualification 取消资格/禁赛 Protests & Appeals抗议与申诉 Assistance 援助 Penalty 处罚
Showing a Yellow Card 出示黄牌
Sounding a Whistle or Horn 吹口哨或喇叭 Waving a Red Flag or Card 挥动红旗和红牌 Suspension停赛Ban禁赛 6、其他Others
Command Center/Headquarters指挥中心/总部
Press Center新闻中心 Opening Ceremony开幕式 Victory Ceremony颁奖仪式 Closing Ceremony闭幕式 Medal 奖牌 Trophy 奖杯
志愿者服务必备经典句
7、Hello！Good morning/afternoon/evening.您好！早上/下午/晚上好。 8、How are you？您好吗？
9、How was your trip？您的旅途还愉快吗？
10、I'm really happy to meet you。非常高兴见到您。 11、Welcome to Shenzhen.欢迎您到深圳来。
12、My name is Li Gang. Nice to meet you.我叫李刚。很高兴见到您。 13、We are volunteers for Shenzhen 26th Summer Universiade.我们是深圳第26届夏季大学生运动会的志愿者。
14、I feel honored to know you.能认识您我很荣幸。 15、It's very kind /nice of you.您真是太好了。 16、I appreciate it very much.我非常感谢。 17、Thank you very much.太谢谢您了。
18、You've been very helpful.您帮了我大忙了。
19、I'm（very/terribly）sorry.（非常）对不起。 20、Excuse me for a minute.请原谅我失陪一下。 21、Please accept our apologies.请接受我们的歉意。 22、I'm sorry. I didn't mean it.对不起，我不是有意的。 23、Can/May I help you？我能帮您吗？ 24、Do you need a hand？您需要帮忙吗？
25、What can I do for you？我能为你做点儿什么吗？
26、Would you like me to get you a taxi？需要我帮您叫一辆的士吗？
27、Please let me know if you need any help.如果您需要帮助的话，请告诉我。 28、You may come to me anytime you need help.如果您需要帮助，随时都乐意来找我。
29、Where are you heading？您要到哪儿去？
30、Go straight ahead and turn left at the traffic lights。请直走，在交通灯处向左拐。
31、Walk down this road to the first crossing and then turn to the right.沿着这条路直走到第一个十字路口再向右拐。
32、Take the elevator down to Basement Level One and it's right there。搭电梯到负一层，它就在那儿。
33、The elevators are beside the escalators over there.直升电梯就在那边扶手电梯的旁边。
34、It takes twenty minutes to walk there.从这儿走过去得二十分钟。 35、You can't miss it.您不会错过的。
36、What's wrong？/What seems to be the trouble？您怎么了？ 37、How are you feeling today?您今天感觉如何？
38、Maybe you're just tired and need a good rest.可能你只是太累了，需要好好休息一下。
39、You'll be fine.您会好起来的。
40、Do you have any drug allergies？您对什么药物过敏吗？
41、You have to keep an eye on your diet and take good rests.您得注意饮食，好好休息。
42、You need to see a doctor.您得去看医生。 43、The doctor is coming.医生正在赶来。
44、You should take some hot tea and get a good sleep.您应该喝些热茶，好好睡一觉。
45、Please follow me.请跟我来。 46、This way please.请这边走。
47、In case of difficulty again，do not hesitate to ask our volunteers for help.如果再有什么困哪，请别客气，一定要找我们志愿者帮忙。
48、We'll do our best to provide you with good services，and make you feel at home.我们会尽力为各位提供最好的服务，让你们感觉像在家里一样。
49、Are you looking for the right gate? I am a volunteer.您是在找入口吗？我是志愿者。
50、Please follow the signs and get out of here as soon as possible.请按照批示标志尽快离开这里。
51、Please form a line，and get out of this building from the nearest exit quickly and quietly.请排好队，快速、安静地从最近的出口离开这里。
52、Do not panic.别惊慌.
53、Excuse me. You can't smoke here.对不起，您不能在此吸烟.
54、I'm sorry. I'm afraid that's not allowed.对不起，恐怕这是不允许的。 55、Without a valid certificate，no one can get into this building. That's the regulation.没有有效证件，谁也不能进入大楼。这是规定。
56、You mustn't enter the building without going through the security check.未通过安检，您不得入内。
志愿者必备经典对话
57、A: Excuse me. Are you Mr. Steven，the team leader of Australian delegation？ B: Yes, I am.
A: Great！Let me introduce myself. We are volunteers sent by the Executive Board for the Shenzhen 26th Summer Universiade. My name is Li Gang.
B: Oh，wonderful！My name is John Steven. Nice to meet you.
A: Glad to meet you too，Mr. Steven. Welcome to Shenzhen. We are responsible for guiding you all to the designated hotel, the Pavilion Hotel.B: Thanks for coming to meet us.A: My pleasure. How was your trip?
B: It was pleasant all the way.
A: That's great! So you have got all your team members here? B: Yes. They are all here.
A: OK. Everything's ready now. Let's get on the bus. We will drive you to the Pavilion Hotel.
B: Well, where do we pick up the luggage?
A: This way, please.…Could you all please take your luggage and follow us？ A:您好，请问您是澳大利亚的领队史蒂芬先生吗？ B:是的，我就是。
A:好！让我来介绍一下自己。我是深圳第26届夏季大学生运动会执委会派来的志愿者，我叫李刚。
B:太好了！我是约翰·史蒂芬。很高兴认识你。
A:我也很高兴认识你，史蒂芬先生。欢迎你到中国来。我负责带领你们到指定的圣廷苑酒店办理入住。
B:谢谢你前来接待。 A:不用客气。旅途怎样？ B:一直很愉快。
A:那就好！你们代表团的所有团员都到齐了吗?B:是的。都到齐了。
A:好的。所有东西都准备好了。我们上车吧。我们将开车送你们到圣廷苑酒店。 B:好啊。我们在哪里取行李？
A:在这边……请带上所有的行李跟我走。
58、A: Hi, Mr. Li？I come here to express my appreciation for your help all these days. I really enjoy my stay here.
B: You're welcome.
A: I'm returning to America today. So I thank you for all the time you've spent on my account during my stay here.
B: Don't mention it. I was only too pleased to be of assistance.
A: If there's anything that I can help you with in the future, please let me know.
B: Thank you. Have a safe trip home.A: Sure. Take care.
A:您好，李先生。我是专程前来对您的帮助表示感谢的。我在这里过得很愉快。 B:不用客气。
A:我今天就要回美国了。所以我感谢您在我逗留期间给予的帮助。 B:别客气。我十分高兴能帮上忙。
A:如果将来有什么需要我帮忙的话，找我好了。 B:谢谢。祝您一路顺风。 A:我会的。您保重。
59、A: Excuse me. Are you a volunteer? B: Yes, I am. What can I do for you, sir?
A: Can you tell me what's going on here? Why can't we go into the stadium? B: I'm sorry, sir. Before entering the stadium, all spectators must go through the security check. And that takes some time.
A: I see. It seems that we have to wait quite a while. B: I'm sorry about that. But this is a necessary procedure. A: But look at such a long line…
B: Please accept our apology. I hope you can understand. A: That's all right. You're doing what you have to do.
B: Thank you for your understanding. I'm sure it won't take too long.
A:打扰一下。请问你是志愿者吗？ B:是的。请问我有什么可以帮忙的吗？
A:你能告诉我这儿发生了什么事吗？为什么我们不能进体育场？
B:对不起，先生。所有观众进入体育场之前都必须通过安全检查，这需要一点时间。 A:原来是这样。看来我们得等上好一会儿了。 B:非常抱歉。但这是个必要的程序。 A:可是你看看这老长的队伍。。。。。。 B:请接受我们的歉意。希望你能理解。 A:没关系。我们只是尽力在做好工作而已。 B:谢谢您的理解。我相信这不会占太长时间的。
60、A: Good afternoon, madam. Is there anything that I can do for you? B: Oh, yes, please. Could you help me carry these baggages to the gate over there?
A: No problem.
B: It's really nice of you. A: My pleasure.
B: By the way, could you tell me how I can get to the airport?
A: You can take the bus to get there. The bus station is just around the corner. B: How long will it take me to get there? A: About an hour, I think.
B: My flight is at four o'clock. I'm afraid I won't be able to make it.
A: If that's the case, I'd suggest you take a taxi. B: Sounds right.
A: If you don't mind, you may stay here with your baggages while I go get you a taxi.
B: That would be very nice of you. Thank you very much. A: You are welcome.
A:下午好，女士。有什么需要我帮忙的吗？
B:哦，好的，谢谢。可以帮我把这些行李箱搬到那边的大门口吗？ A:没问题。 B:你真好。
A:我很高兴能帮上忙。 B:我还想问问我怎样去机场？
A:您可以坐公共汽车去。汽车站就在转角处。 B:我去到那儿要多久？ A:我想大约要一个小时。
B:我要赶4点的航班，恐怕来不及。 A:这样的话，我建议您打出租车去。 B:好主意。
A:如果您不介意的话，您可以在这里看着行李，我帮您叫出租车。 B:那真是太感谢你了。 A:不用客气。
61、A：Excuse me, Miss. You look puzzled. Can I help you?
B: Oh, yes. I seem to be lost. Could you tell me how I can get to the Diwang Building?
A: Sure. You can take the subway to get there.
B: I just can't figure out the subway system at all. As soon as I get underground I lose my sense of direction.
A: Or you can take Bus No.12 to get there. The bus station is just across the street, see?
B: Oh, I get it. Thank you.
A: And could you tell me the way to the nearest bank？I need to draw out some money.
B: The bank may be far away from here. I would advise you to use ATM. There are some ATMs on the second floor of this building. You may take the escalator around that corner.
A: Thank you very much.
B: No problem. Have a nice day.
A:小姐，您好。您看上去很困惑。需要帮忙吗？
B:哦。好啊。我好像迷路了。你能告诉我怎么去地王大厦吗？ A:当然可以。坐地铁就能直接到达。
B:我看不懂地铁路线，只要下到地下，我就迷失了方向感。 A:或者您可以坐12号公共汽车去。车站就在马路对面，看见了吗？ B:哦，看见了。谢谢。还想问问最近的银行在哪里？我需要取点钱。
A：这里离银行可能挺远的。我建议你使用自动取款机。这栋楼的二楼有几台，您可以在那边拐角搭电梯上去。
B:非常感谢。
A:不用客气。祝您今天玩得开心。 62、A：What's the trouble with you？ B: I fell off my bike and hurt my legs. A: Where exactly does it hurt？
B: Right here.A: It's all bruised and swollen. Take it easy. I'm giving you a first aid right now.…
B: How do you feel now?
A: The pain relieves now. Can I go back to my game?
B: Maybe you should wait a few more minutes. But don't worry. You'll be alright soon.
A:你怎么了？
B:我从单车上摔下来，弄伤了我的脚。 A:你痛的地方在哪里？ B:就在这里。
A:充血红肿了。放松点。我现在给你作紧急处理。 ……
A:现在觉得怎么样了？
B:疼痛缓解了。我可以回去比赛吗？
A:也许你再等上几分钟。不过不用担心，很快就会好的。
63、A: Excuse me, madam. I am a volunteer. What can I do for you?
B: I'm looking for Gate F. My friends and I are supposed to meet there. But I seem to be lost.
A: Don't worry. I'll show you the way. This way please. B: That's very nice of you.A: My pleasure.……
A: Here we are.B: Oh, I can see my friends there. Thank you very much. By the way, where is the nearest rest room?
A: Go to the second floor and you will find it on your right. B: Thanks a lot.A: Enjoy your game.
A:您好，夫人。我是志愿者。有什么需要我帮忙吗？
B:我在找F大门。我和朋友约好了在那儿等。但我好像迷路了。 A:别着急，我来给你指路。请这边走。 B:非常感谢。 A:不用客气。 ……
B:我们到了。
A:哦，我看见我的朋友了。非常感谢你。顺便问问，最近的洗手间在哪里？ B:上二楼后的右手边。 A:谢谢。 B:祝您愉快。
64、A: Attention, please！There is a fire in this building. Every one must leave this building as soon as possible. Follow the escape signs and get out of here quickly and calmly. This is not a drill. This is a real emergency evacuation.
B: Oh Gosh！How could this happen？I've got some very important documents in my office on the third floor. I have to get them！
A: No, sir! You mustn't go upstairs. It's too dangerous. Every one must be evacuated immediately.
B: You don't understand. Those documents are extremely essential. I must get them！
A: I'm very sorry, sir, but no! I'm sure you don't want to jeopardize your life as well as others'.
B: But…
A: Trust me. The fire engine's just arrived. The firemen will do whatever they can to put out the fire. Everything's going to be OK.
A:请注意！本大厦发生火灾。所有人必须尽快离开。请按逃生标志迅速而冷静地离开。这不是演习，而是真的紧急疏散。
B:天啊！怎么发生这种事？我三楼的办公室里还有些重要文件。我得去取出来。 A:不，先生！您不能到楼上去。上面非常危险。所有人都必须立即撤离。 B:你不明白。那些文件太重要了。我一定得取出来。
A:非常抱歉，但您真的不能去！我相信您一定不希望危害自己和他人的生命的。 B:但是……
A:相信我。消防车刚刚赶到。消防员会尽力扑救的。不会有太大问题的。
65、A：Ladies and gentlemen, this is the Security Check! Please show us your certificates before entering the building.
B: Here is my certificate.A: Thanks. Please wait a second.……
A: Sir, the certificate you're holding is not valid. I'm afraid you can't get in.
B: How's that possible? I got in with the same certificate last time! A: I'm sorry. Please have a look at the date on your certificate. It's already expired. Please renew it.
B: Oh…Well, it's been just one day. Can you just let me in?
A: I'm so sorry. But that's not allowed.B: Come on! You've seen me several times. A: Without a valid certificate, no one can get in this building. That's the regulation. I hope you can understand.
B: Alright.
A:女士们，先生们，这里是安检，进入大楼前请出示证件。 B:这是我的证件。 A:谢谢。请稍等。……
B:先生，您持的证件无效，恐怕您不能进入。 A:这怎么可能呢？我上次就是用一份证件进去的呀！
B:很抱歉，请您看看您证件上的日期，已经过期了。请重新签注。 A:哦……只过期了一天而已，你就让我进去好吗？ B:对不起，这是不允许的。
A:就放我进去吧。你都见过我好几回了。
B:没有有效证件，谁也不能进入大楼。这是规定。希望您能理解。
A:好吧。
志愿者必备诗歌
67、The Beliefs of Volunteers志愿者的信念 I enjoy helping people.
I enjoy devoting my time and energy to others. I enjoy solving problems.
I enjoy speaking different languages. I enjoy clearing up misunderstandings.
I enjoy facing challenges and overcoming obstacles.
I enjoy doing everything possible to make your stay wonderful! Because I'm a volunteer! My smile is China's image! 我喜欢帮助别人。
我喜欢为他人奉献时间和精力。 我喜欢解决问题。 我喜欢讲不同的语言。 我喜欢消除误解。
我喜欢面对挑战和克服障碍。我喜欢全力以赴让你享受旅程。 因为我是志愿者！
我的微笑就是中国的形象！
68、Volunteers are 志愿者是
Admirable； 令人钦佩的； Outstanding； 杰出的； Loyal； 忠诚的； Unique； 独特的； Nice； 友善的； Terrific； 了不起的； Efficient； 高效率的； Enthusiastic； 热情的； Ready； 有准备的； Sensational； 令人感动的。
69、Why Be a Volunteer？ 为什么要做志愿者？ It's not for fortune. It's not for fame.
It's not for personal gain.
It's not for the love of fellowman, Or just to lend a helping hand. It's not for badges worn with pride.
It's for the feeling deep insideOf helping others far and near. That makes you want to be a volunteer! 不是为了财富。 不是为了名声。 不是为了个人的利益。
不是为了同胞的爱，也不只是顺便帮个忙。
不是为了获得徽章。而是出于帮助四面八方的朋友后内心深处的快乐！ 这种感觉让你想成为志愿者！ 志愿者必备短文
70、When you smile, I smile, that's the deal.当你微笑，我也微笑，我们一言为定。
71、I will not walk past you and not look you in the eyes and not acknowledge you. 我不会从你身旁走过并且不看着你的眼睛、不给你任何回应。
72、Instead we will pass each other and say hello.相反，我们互相走过时会互道一声问候。
73、Not with our words, for they are not the same; but with our faces.不是用我们的言语，因为它们是不一样的；而是用我们的笑脸。
74、I meet you and I see there is good in your eyes, there's passion in your heart and there's a friendly hello in your smile.我遇到你，我看到你眼中的善良、心中的热情，还有你的微笑中那友善的\"你好\"。
75、And for the first time we can relate and appreciate each other.这是我们第一次建立关系、第一次互相欣赏。
76、That's all it takes, that's where it starts.就是这么简单，一切从这一刻开始。
77、Because I know that you will smile and I will smile and the rest is easy.因为我知道你会微笑，我会微笑，其余一切都会很容易。
78、Is anybody looking after you？/Is someone taking care of you？有人接待您了吗？
79. It's a fine day today./It's sunny/cloudy/rainy/hot/cold/cool……today.今天天气很好。/今天晴朗/多云/有雨/热/冷/凉快/……
80、Congratulations！You have won the gold medal！You've broken the world record！祝贺您！您赢得了金牌！您打破了世界纪录！
81、Remember me to your family. Don't forget to keep in touch with us.代我向您家人问好。别忘了和我们保持联系。
82、As one of the ancient civilizations in the world with a rich ethnic fabric，China enjoys a long history as long as splendid cultural traditions.中国是一个多民族的文明古国，历史悠久，文化灿烂。
83、People in Shenzhen are friendly and helpful. Most of things sold here are incredibly inexpensive.深圳人很友好，乐于助人。这里许多东西都卖得非常便宜。
84、People in Shenzhen today lead a busy，but colorful life.深圳人民现在的生活繁忙而又丰富多彩。
85、Young people usually play ball games，such as tennis，badminton and golf.年轻人一般喜欢球类运动，如网球、羽毛球、高尔夫球等。
86、This is a typical Chinese dish.这是典型的中国菜肴。
87、This is not the rush hour. The traffic is not very heavy.现在不是上下班高峰期，交通不是特别拥挤。
88、I am afraid you have got on the wrong bus. The bus NO.305 does not go to the Railway Station.恐怕您乘错公交车了。305路公交车不去火车站。
89、Shenzhen is a shopper's paradise for the wide variety of consumer goods.深圳消费品种类丰富，是购物者的天堂。
90、Nowadays most public institutions and cultural media in China provide people with a disability with various means for easy access to communication.目前中国的绝大部分公共设施和文化传媒都在为残疾人提供各种方便，使他们能够无障碍地进行交流。
91、The nearest exit is on your right. At each exit，there is a signboard which will direct you to the toilets.最近的出口在您的右侧，每个出口都有明显的卫生间指示牌。
92、You may go to the laundry room on the first floor in your apartment. There you can find washers and driers.你可以去公寓一楼的洗衣房，那儿有洗衣机和烘干机供您使用。
93、The residential area for your delegation is Apartment 6. Just walk down this road till you get to the first crossing and then turn to your left.您的代表团住地在6号公寓楼，沿着这条路往前，在第一个十字路口向左拐就到了。
94、I've got some forms here. Please fill out these two forms for check-in registration，one for you and one for your roommate.我这儿有几份表格，请您填写两张办理入住手续，一张填您自己的名字，一张填您室友的名字。
95、The open and tolerant mentality of the Shenzhen people allows people with all religious beliefs to live together harmoniously.深圳人开放、包容的心态使得不同宗教信仰的人们和谐共处。
96、There is a great variety of food. You may have a try of a bit of everything, or make your own choices according to your particular taste.食物的品种很多，您可以各式菜都尝试一下，也可以根据自己的口味来选择菜品。
97、The main dining hall not only provides catering services with daily menu carefully devised for the athletes，but also offers special meals if there is need..主餐厅为运动员精心设计了每天的通用菜谱，如果有要求，他们也可以提供特殊菜谱。
98、To treat your muscle sprain, I would recommend to you Chinese traditional acupuncture and message，which may prove to be very effective.对于您的肌肉扭伤，我建议您试试中医的针灸和按摩，可能会有很好的效果。
99、We will do our best to provide you with good services, and make you feel at home.我们会尽力为各位提供最好的服务，让你们感觉像在家里一样。
100、Let's drink a toast, to the wonderful memory in Shenzhen, and to our friendship and cooperation. Cheers！
为了我们在深圳的美好记忆，为了我们的友谊与合作，我们干一杯！
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